CSG International: and Axiata Digital Labs announce co-collaboration to deliver an enterprise digital marketplace
Single-platform marketplace presents new monetization opportunities and leverages new service delivery for cloud service providers
BRISBANE, May 3, 2021 – CSG® (NASDAQ: CSGS) announced today that it is working with Axiata digital labs (ADL), to create a joint innovation initiative for an open digital API marketplace that will bring enterprise offerings to market quickly. The co-collaboration integrates CSG’s industry-leading digital load and monetization capabilities with ADL’s Digital Telco Enabler (DTE) open API digital layer technology to provide a single, open-API, multi-tenant cloud platform.
“ Business opportunities have evolved for service providers and create new opportunities for our clients to capitalize on revenue streams that require open, modular and cloud-based architectures for rapid consolidation and contactless settlement. partners, ” said Ian Watterson, CSG Asia-Pacific Business Manager. “This co-innovation between Axiata Digital Labs and CSG combines our collective expertise in the cloud, open APIs, modular architecture and microservices technologies to accelerate the launch of digital monetization use cases.
Together with Axiata, CSG is extending DTE to its Billing and Billing Communication Service Provider (CSP) customers, positioning them for accelerated growth and enhanced capabilities to deliver new products and services. At the same time, ADL is extending digital monetization capabilities to its customers through Ascendon platform, enhancing ADL’s digital capabilities in its consumer and enterprise operations.
“ Axiata Digital Labs is transforming the way our customers generate revenue and create superior customer experiences through the investment and development of new and emerging 5G technologies, products and services, ” said Namal Jayathilake, vice president of emerging technologies from Axiata Digital Labs. “ By partnering with CSG, we are aligning our efforts with one of the world’s leaders in the wireless industry and creating a revolutionary solution that will help customers from both organizations identify new growth opportunities, operate more efficiently and create truly unique customer experiences. ” he added.
Together, CSG’s Ascendon digital load and monetization capabilities, combined with Axiata’s DTE technology, optimize new service delivery for CSPs by integrating a digital marketplace into their existing network. The solution offers an endlessly flexible bundle with fast time-to-market, enabling communications service providers to quickly launch new digital offerings and services for their businesses and consumer customers.
The joint solution adheres to Open TM Forum API Standards and offers a single platform that seamlessly integrates into the existing ecosystems of CSG and ADL customers, eliminating the need for a complete network transformation. The platform also provides the flexibility and scalability to support multiple CSP business models, while simplifying operational complexities and reducing costs.
Leading companies rely on CSG’s broad portfolio of digital monetization solutions to effectively shorten their time to market and lower operational costs while delivering innovative services and enhancing the customer experience. For more information visit https://www.csgi.com/capabilities/digital-monetization/.
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For more than 35 years, CSG has simplified the complexity of operations by delivering innovative customer engagement solutions that help businesses acquire, monetize, engage and retain customers. Present in more than 120 countries around the world, CSG manages billions of critical customer interactions each year, and its award-winning suite of software and services enables companies in dozens of industries to tackle their biggest business challenges and to thrive in an ever-changing market. CSG is the trusted provider to drive digital innovation for hundreds of leading global brands including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft , Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter.
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CSG Systems International Inc. published this content on May 02, 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unchanged, on 02 May 2021 20:10:02 UTC.